our services

We can do analysis

Our company can take the lay of the land for you, social media wise. A market analysis of how you're doing, and how your competitors are performing in this space as well. Just like you might have someone review your site and content for search engine optimization, we can do the same for your content and it's potential for social media engagement. This is usually a short document or phone conversation about where your organization's challenges and opportunities are. We also do a SWOT analysis for you.

We can recommend how you can start lsitening to the conversations that matter to you; what blogs and discussion forums you should be monitoring. We can also show you how to join the conversation in these places. This effort looks like the market analysis, either a short doc or hour long phone conversation.

We can teach you what we know

We can come to your organization and preach the gospel of social media, in general or on specific topics. We can work to mentor people on your staff and show them how to recognize low-hanging fruit, as well as develop permission assets that will yield value for years to come.

We can show you how to develop an appropriate conversation solution for your brand; a blog, wiki, discussion forum, YouTube channel... every organization has a different message, and not all solutions are workable for all clients. The news is full of cautionary tales of smart, cash-flush organizations doing it wrong, using traditional thinking while trying to impliment new tools in the new market-place. We can also help you establish policies, make tech recommendations, and suggest seeding strategies. We also firmly beleive in identifying metrics and follow-through requirements. The smart organization steps carefully; it doesn't run and stumble. This is more than a research-and-report engagement; a more serious investment because you're not just looking around.

We can partner with you and do the work

Sometimes you just need an expert on board, someone to engage and get things done. Developing social media solutions, working your reputation management efforts, or getting your blog, wiki, or discussion group off the ground. We can help, we can be engaged for the long haul. This is a whole-hearted commitment of staff.

Getting ahold of us